Privacy Policy (Tietosuojaseloste / Privacy Notice)
MQ Traders
Business ID (Y-tunnus): 3496946-9
Address: Suezinkatu 3 B 34 00220 Helsinki, Finland
Phone: +358 449255186
This Privacy Policy describes how AGE Group processes personal data collected through our website, which provides information and services related to web design. We are committed to protecting your privacy and processing your personal data in compliance with the EU General Data Protection Regulation (GDPR) and the Finnish Data Protection Act (1050/2018).
1. Controller
The data controller responsible for the processing of your personal data is:
AGE Group
Mäntyläntie 3 D 46
80220 Joensuu, Finland
Business ID: 3521736-5
If you have any questions about this Privacy Policy or our data processing practices, please contact us by phone at +358 449255186 or by email support@designbytelab.com.
2. What personal data do we collect?
We may collect the following categories of personal data when you use our website:
Contact and inquiry data: Name, email address, phone number, company name, and any other information you voluntarily provide when filling out a contact form, requesting a quote, or sending us a message.
Technical data and usage data: IP address, browser type and version, device information, operating system, referring website, pages visited, time spent on pages, and timestamps. This data is collected automatically through server logs and cookies.
Cookies and similar technologies: We use necessary cookies for the technical functioning of the website. We may also use analytics or functional cookies (e.g., for understanding site usage) if you consent.
Marketing data: If you subscribe to our newsletter or agree to receive marketing communications, we process your email address and consent records.
We do not intentionally collect sensitive personal data (special categories under GDPR) through the website.
3. Purposes and legal basis for processing
We process your personal data for the following purposes:
| Purpose | Legal Basis (GDPR Article) | Explanation |
|---|---|---|
| Responding to contact inquiries and providing web design services | Legitimate interest (Art. 6(1)(f)) or contract/ pre-contractual measures (Art. 6(1)(b)) | To handle your requests and deliver our professional services. |
| Website technical functionality and security | Legitimate interest (Art. 6(1)(f)) | Ensuring the site works properly and protecting against misuse. |
| Analytics and website improvement | Consent (Art. 6(1)(a)) or legitimate interest (Art. 6(1)(f)) | Understanding how visitors use our site to improve user experience. |
| Direct marketing (e.g., newsletter) | Consent (Art. 6(1)(a)) | Sending relevant information about our web design services. |
| Complying with legal obligations | Legal obligation (Art. 6(1)(c)) | E.g., accounting or responding to authorities. |
4. Cookies
Our website uses cookies and similar tracking technologies.
Strictly necessary cookies are used without consent for basic site functionality.
Other cookies (analytics, preferences, or marketing) are placed only with your prior consent.
You can manage or withdraw your consent at any time through the cookie banner or your browser settings. For more details, see our separate Cookie Policy (if implemented) or the cookie settings on the website.
Finnish rules require clear information and opt-in consent for non-essential cookies in line with the Information Society Code and GDPR.
5. Data sharing and transfers
We may share your personal data with trusted service providers (data processors) who assist us, such as:
- Web hosting and IT service providers
- Analytics tools (e.g., Google Analytics, if used with appropriate safeguards)
- Email service providers (for newsletters or contact responses)
- Accounting or legal service providers when required
All processors act on our instructions and are bound by data processing agreements. We do not sell your personal data to third parties.
Data is primarily processed within the EU/EEA. If any transfer outside the EU/EEA occurs, we ensure appropriate safeguards (e.g., Standard Contractual Clauses or adequacy decisions) are in place.
6. Data retention
We retain your personal data only as long as necessary for the purposes outlined above or as required by law:
- Contact inquiries: Up to 24–36 months after the last interaction (or as long as needed for the potential customer relationship).
- Marketing consents: Until you withdraw consent.
- Technical/server logs: Typically a few months for security purposes.
- Accounting-related data: Up to 6–10 years as required by Finnish accounting legislation.
After the retention period, we securely delete or anonymize the data.
7. Your rights as a data subject
Under the GDPR, you have the following rights regarding your personal data:
Right of access to know what data we hold about you.
Right to rectification to correct inaccurate or incomplete data.
Right to erasure(“right to be forgotten”) in certain circumstances.
Right to restriction of processing.
Right to objecto processing based on legitimate interest or for direct marketing.
Right to data portability to receive your data in a structured, machine-readable format.
Right to withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, please contact us using the details above. We will respond without undue delay and within one month (extendable if necessary).
You also have the right to lodge a complaint with the supervisory authority:
Office of the Data Protection Ombudsman (Tietosuojavaltuutettu)
P.O. Box 800, 00521 Helsinki, Finland
Website: tietosuoja.fi
(https://tietosuoja.fi/en/)
8. Data security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include secure servers, access controls, and regular security reviews.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The current version is indicated by the “last updated” date at the bottom. We encourage you to review this page periodically.